NX Help videos in the documentation do not display in Google Chrome

2021-10-06T23:26:30Z
NX System Administration

Summary


Details

Opening Help videos from the documentation do not work in Google Chrome. The 
pages stay empty and the video does not start. 



Solution

First of all, we are working on making all videos for the future to run in 
HTML5, unfortunately this is not yet true for a lot of existing videos. These 
are still using Adobe Flash.


The Chrome browser unfortunately blocks flash by default because of possible 
security hazards. 


When you do want to use this for our documentation website, there is a way 
around this though.


Open in Chrome the following page:


chrome://settings/content


Go to the Allow section, and click Add:

 
In the new window that opens fill in http://docs.plm.automation.siemens.com
and click on "Add"




Now it should work just fine.



Notes and References


Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 1064
Product: NX
Application: UGDOC
Version: V12.0
Function: GENERAL

Ref: 001-9280338

KB Article ID# PL8006676

Contents

SummaryDetails

Associated Components

Documentation