Solid Edge Attempting to install Solid Edge 2019 on new laptop failing

2021-10-06T23:53:11Z
Design

Summary


Details

Solid Edge 2019 will not uninstall or reinstall on new laptop 



Solution

After several attempts to uninstall Solid Edge, plus cleanup the registry, 
system still saw Solid Edge as being on the machine, but wouldn't run, 
preventing from repairing. Had to white list a Solid Edge .dll so Cylance 
(virus scanner) would allow Solid Edge to install. We will invesitgate this so 
that the JUtil.dll is not blocked in the future with this virus scanning tool. 
MS Firewall was off and supposedly so was the virus scanner. It wasn't until 
the .dll was white listed that Solid Edge could "properly" install. 



Notes and References


Hardware/Software Configuration

Platform: all
OS: n/a
OS Version: n/a
Product: SOLID_EDGE
Application: SETUP
Version: V219.0
Function: INSTALL

Ref: 001-9280712

KB Article ID# PL8006627

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