Solid Edge Insight log file

2021-10-06T23:52:58Z
DOC_MANAGEMENT

Summary


Details

Can the Insight_WebServiceLog.txt file be deleted from the server? It has 
grown to approximately 30GB. 



Solution

Check the server and see if Insight Logging is enabled. There is a command 
under Insight called Toggle Insight Logging. If logging is enabled then 
toggle it off and do an iisreset when you are able. After the iisreset you can 
delete the log file. 


Server logging is intended to be turned on only when there is a problem on 
the server that needs to be logged and provided to GTAC. After the logs are 
gathered and provided, the logging should be disabled. 



Notes and References





Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 764SP1
Product: SOLID_EDGE
Application: DOC_MANAGEMENT
Version: V109MP5
Function: INSIGHT

Ref: 001-9243075

KB Article ID# PL8005658

Contents

SummaryDetails

Associated Components

DOC_MANAGEMENT: INSIGHT