Details
Customer is reporting that the license server is down or not responding, client can't connect to the server?
Solution
Try to telnet to the license server over port 28000 if the port was blocked.
Allow three firewall rules in the windows firewall:
1. tcp port 28000 inbound allow
2. program rule for C:\program files\siemens\plmlicenseserver\lmgrd.exe
3. program rule for c:\program files\siemens\plmlicenseserver\ugslmd.exe
Telnet and NX should now connect properly.
Notes and References
Hardware/Software Configuration
Platform: INTL64
OS: window
OS Version: 764
Product: NX
Application: SYSTEM
Version: V12.0
Function: SYSTEM_TOOLS
Ref: 001-9212892