NX X All windows-users (apart 1) cannot see the KRX-files / reuse library in NX.

Only 1 windows-user (the creator/admin) of the TC-folder can see the folder and its content of the reuse library in NX. Regardless the TC-login.

Solution

Teamcenter is Case-sensitive!


Correct the folder name in Customer Default at site level in order to match folder name Case-sensitive.


    Customer Default --> Gateway --> Reuse Library --> tab General
 
     Libraries Organized by Teamcenter Folder




Background: 
-------------- 
The administrator had user-level customer defaults which did match 
case-sensitive to the folder name. That is why the windows-admin-account could 
see the folder correctly.


Site setting in Customer default had wrong folder name. 
The TC folder started with a Capital E (Engineering), while Customer Default 
had no capital E: (infodba:engineering). 

Notes and References

Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 1064
Product: NX
Application: KDA
Version: V10.0
Function: REUSE_LIBRARY

Ref: 001-8368550