Solid Edge Unable to check out ST9 licenses.

2021-10-06T23:51:42Z
PART/SHEETMETAL

Summary


Details

Server down - Clients unable to connect.

Solution

This has been reported on a virtual server after a power failure. Somehow the MAC address changed and did not match the MAC address in the SELicense.dat file.  Change the MAC address on the server to match the one in the license to resolve the issue. 



Notes and References





Hardware/Software Configuration

Platform: INTEL
OS: window
OS Version: 764
Product: SOLID_EDGE
Application: SETUP
Version: V109MP12
Function: INSTALL

Ref: 001-9075161

KB Article ID# PL8003426

Contents

SummaryDetails

Associated Components

PART/SHEETMETAL: FEATURES