NX Function keys fail for 3D SpaceMouse after NX12 install.

2021-10-06T23:26:13Z
NX System Administration

Summary


Details

Function keys of SpaceMouse / SpacePilot failed to start NX-commands. 
The F-keys 1-10, FIT, Top View etc. do not work for NX, while other 
applications (e.g. Windows Explorer) the F-keys do work. 
Key-board keys like Esc/Alt/Ctrl and the large "controller cap" do work 
correct in NX.
Also, the F-keys are listed and set correct in the button definitions. 



Solution

Make sure NX is run as normal process, and NOT started with "Run as
Administrator".

Also 3Dconnection software should run on windows 10 as normal process; meaning,
NOT started with "Run as Administrator".

By adding the column "Elevated" in your Task manager you can see if ugraf.exe and 3dx-processes are started as Administrator.


This is specific to Windows 10, and soon as there is a difference between how 
NX and 3Dconnection processes are started then this F-keys failed to work. 



Notes and References


https://www.3dconnexion.com/index.php?id=200&faq_red=faq/1112

Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 1064
Product: NX
Application: SYSENG
Version: V12.0
Function: INSTALL_ISSUES

Ref: 001-8360669

KB Article ID# PL8003342

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Installation