Solid Edge Cannot uninstall ST9

2021-10-06T23:51:31Z
PART/SHEETMETAL

Summary


Details

Tried installing a new version of Solid Edge but encounter the following error: 
"Setup has detected that another Solid Edge product is currently installed. 
The existing product must be uninstalled for setup to continue."


Uninstalled using Control Panel - what else needs to be done? 



Solution

You can try going thru a manual removal and registry cleanup:


1. Delete all C:/program files/solid edge* folders 
2. Clean up the following registry hives: 
 >> HKEY_CURRENT_USER\Software\Unigraphicsolutions by removing any and 
 all Solid Edge related registries: 
 >> HKEY_LOCAL_MACHINE\Software\Unigraphicsolutions by removing any and all 
Solid Edge related registries: 
3. Reboot (very important step) 
4. Install Solid Edge.


It is possible that you might still encoutner the error. Sometimes the problem 
is caused by the .msi itself. With Win7, Win8.1 and Win10 you might need to 
download the troubleshooter from Microsoft and run it: 

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs 
-from-being-installed-or-removed



Notes and References





Hardware/Software Configuration

Platform: INTEL
OS: window
OS Version: 764SP1
Product: SOLID_EDGE
Application: SETUP
Version: V109.0
Function: INSTALL

Ref: 001-9055882

KB Article ID# PL8003253

Contents

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PART/SHEETMETAL: FEATURES