NX "The following feature couldn't be installed: .NET framework 3.5"

NX System Administration



When trying to start NX on Windows Server 2012, the user receives the following error pop-up;


Even though Microsoft  .NET framework is installed, it may need to be enabled. Use the following steps to enable .net framework;


  1. In Server Manager, click Manage and then select Add Roles and Features to start the Add Roles and Features Wizard. 

  2. On the Select installation type screen, select Role-based or feature-based installation

  3. Select the target server. 

  4. On the Select features screen, check the box next to .Net Framework 3.5 Features

  5. On the Confirm installation selections screen, a warning will be displayed asking Do you need to specify an alternate source path?. If the target computer does not have access to Windows Update, click the Specify an alternate source path link to specify the path to the \sources\sxs folder on the installation media and then click OK. After you have specified the alternate source, or if the target computer has access to Windows Update, click the X next to the warning, and then click Install

  6. If you are using Server Manager in Windows Server 2012 to add a role or feature to a remote server, the remote server's computer account (DOMAIN\ComputerName$) requires access to the alternate source file path because the deployment operation runs in the SYSTEM context on the target server. 

Notes and References

Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: XP64_SP2
Product: NX
Application: SYSTEM
Version: V11.0

Ref: 001-8984546

KB Article ID# PL8002810



Associated Components