Solid Edge After adding name and initials to User Profile text fields are empty

2021-10-06T23:51:09Z
PART/SHEETMETAL

Summary


Details

A user has added their name and initials in the Solid Edge Options - User Profile. However, as soon as they 
press OK, the text fields for "Name" and "Initials" are empty again. 


Steps to reproduce: 

 1. Start Solid Edge 
 2. Go to the Solid Edge Options -> User Profile
 3. Fill in Name and Initials text fields
 4. Click on OK
 5. Go to Solid Edge Options -> User Profile 
 6. Notice the Name and Initials text fields are empty



Solution

Delete "Options - UserInfo" under "PrefSets" in the HKEY_CURRENT_USER\SOFTWARE\Unigraphics Solutions\Solid Edge\Version 110\ registry.


After deleting the key you can add the name and initials once more and they will be saved.



Notes and References





Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 1064
Product: SOLID_EDGE
Application: APPLICATION
Version: V110MP1
Function: UI

Ref: 001-9000874

KB Article ID# PL8002759

Contents

SummaryDetails

Associated Components

PART/SHEETMETAL: FEATURES