Solid Edge Attempts to check in files are returning a network connection error.

2021-10-06T23:52:34Z
DOC_MANAGEMENT

Summary


Details

When attempting to check in files to Insight the operators are being returned an Insight error message stating "The network connection is down.  Contact your administrator for assistance." 

Solution

This will occur if the SharePoint/SQL server is out of disk space on one of the drives. 

Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 764SP1
Product: SOLID_EDGE
Application: DOC_MANAGEMENT
Version: V109MP11
Function: INSIGHT

Ref: 002-8002162

KB Article ID# PL8002162

Contents

SummaryDetails

Associated Components

DOC_MANAGEMENT: INSIGHT