Solid Edge HTTP Error 401 is being returned when the administrator attempts to run Initialize Insight Services.

2021-10-06T23:51:38Z
DOC_MANAGEMENT

Summary


Details

Unable to run Initialize Insight Services successfully.  Returning the following error message:  "The operation returned HTTP Error 401.  This can happen when the IIS web site uses Integrated Authentication as described by MicroSoft Support Knowledgebase Article ID: 89861.  Consider the details in this article and then retry the operation."

Solution

Make sure that Insight Server is installed on the C drive.  It canot be installed on other drives.

Hardware/Software Configuration

Platform: INTEL
OS: window
OS Version: 2012_R2
Product: SOLID_EDGE
Application: DOC_MANAGEMENT
Version: V109MP11
Function: INSIGHT

Ref: 002-8001487

KB Article ID# PL8001487

Contents

SummaryDetails

Associated Components

DOC_MANAGEMENT: INSIGHT