Solid Edge Getting "General Failure" error

2021-10-06T23:50:55Z
Apps Design

Summary


Details

User getting a license error on the client system hosting solid edge licenses on the Windows Client OS
If we click on perform status enquiry it shows error of host ID.
Also it does not allows to run solid edge locally. 
But Solid Edge can be run on client machines

Solution

Ping the hostnames of the same system and getting a General Failure message


The Solid Edge license manager was hosting the licenses successfully and these licenses were consumed on the client system pinging the hostname of the Solid Edge license manager


The system not pinging its own hostname could be a Firewall/Anti_Virus setting or an OS setting


 The information on "General Failure" error message has been discussed in the below links:
-http://www.corenetworkz.com/2011/08/ping-transmit-failed-general-failure.html
-https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/resolved-ping-transmit-failed-general-failure/53b05029-1da8-4f68-8eb4-221a343e97e1?page=2
-https://social.technet.microsoft.com/Forums/windows/en-US/923dc99b-0ec2-48af-8199-282568471aa6/ping-and-tracert-return-general-failure?forum=w7itpronetworking
-https://superuser.com/questions/433416/why-do-i-get-general-failure-when-pinging-host-name-on-a-win-7-node-on-the-net
-https://forums.techguy.org/threads/solved-general-failure-message-on-command-prompt-when-ping-a-ip-or-dns.695935/

Hardware/Software Configuration

Platform: INTL64
OS: window
OS Version: 764SP1
Product: SOLID_EDGE
Application: SETUP
Version: V109.0
Function: LICENSING

Ref: 002-8000173

KB Article ID# PL8000173

Contents

SummaryDetails

Associated Components

Licensing