Process Preparation / Process Preparation X Background export process failed error when trying to import CAD files

2024-11-21T10:07:10.000-0500
Manufacturing Systems Solutions Data Preparation Import and Export Data Analysis Auto-Assembly Station Configuration Assembly and Documentation Test Engineering Test ViewStation Libraries

Summary

Following error is shown when trying to import CAD files: Background export process failed. Exit Code -1073741515 : IOSupport cannot run, it is not installed correctly. Some dependency (DLL or OCX) cannot be found. Error reason: ExitCode -1073741515. 0 expected. Problem not resolved after re-installing the client.


Details

This has been resolved in Process Preparation 2410. The error occurs due to the missing Microsoft VCC++ Redistributable 2013 (X86) package, which versions prior to 2410 still use. Download and install it manually from here:

https://www.microsoft.com/en-us/download/details.aspx?id=40784

KB Article ID# KB000155660_EN_US

Contents

SummaryDetails

Associated Components

Valor Process Preparation