Valor Parts Library Remote VPL Connection Disconnected

2024-11-19T16:47:54.000-0500
Manufacturing Systems Solutions

Summary

Some users are facing a "Remote VPL Connection Disconnected"


Details

A user is facing a "Remote VPL Connection Disconnected". For other users this does work normal.

In the PP Client Log file there is a message:

Site VPL not connected. Reason: Error calling GetVersion: Request headers must contain only ASCII characters.

Solution:

The Login name, User name and Last name should not contain any special characters.

This behavior is changed in Process Preparation v2410.

 

KB Article ID# KB000155631_EN_US

Contents

SummaryDetails

Associated Components

Valor Parts Library (VPL)