Valor Parts Library Remote VPL Connection Disconnected
2024-11-19T16:47:54.000-0500
Manufacturing Systems Solutions
Summary
Some users are facing a "Remote VPL Connection Disconnected"
Details
A user is facing a "Remote VPL Connection Disconnected". For other users this does work normal.
In the PP Client Log file there is a message:
Site VPL not connected. Reason: Error calling GetVersion: Request headers must contain only ASCII characters.
Solution:
The Login name, User name and Last name should not contain any special characters.
This behavior is changed in Process Preparation v2410.