Insights Hub Error: No valid certification authority found.

2024-03-22T17:23:59.000-0400
APIs & Services Connectivity

Summary

Troubleshooting "No valid certification authority found" when making a HTTPS GET request to Insights Hub APIs from a Siemens PLC S7-1200.


Details

Goal: Establishing a HTTPS connection from S7-1200 to Insights Hub by API certificate extracted from web browser, allowing S7-1200 to act like an agent and send data to Insights Hub.

 

Issue: "No valid certification authority found" when making a HTTPS GET request to Insights Hub APIs.

 

Possible cause: Company network may be blocking access to the certificate via the PLC generated by Insights Hub. Try changing the PLC's DNS to check (e.g. Google's, DNS). 

KB Article ID# KB000130639_EN_US

Contents

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Associated Components

APIs & Services - Other