Valor Process Preparation
VPL Log Indications that the License Server Mac Address has been Removed from Access List
2024-01-24T22:46:50.000-0500
Manufacturing Systems Solutions
Summary
VPL Server logs have certain indications when the customer's License Server Mac Address has been removed (or never was on) the Siemens VPL Server Content Access List.
Details
Messages similar to the samples below would be in VPL Log file "vpl-server.log":
Sample 1: 2023-11-01 17:11:20.070 | ERROR | ProcessPrep | default task-7 | M2MTokenSource | ===> Failed to get token to access library 2023-11-01 17:11:20.383 | ERROR | ProcessPrep | default task-7 | SdkLogAspect | ===> Error: in PublicApi.validate() with cause = ApiException: 2023-11-01 17:11:20.384 | ERROR | ProcessPrep | default task-7 | PublicCloudFactory | ===> Operation failed in VPLaaS: - - 401 2023-11-01 17:11:20.384 | ERROR | ProcessPrep | default task-7 | BOMValidation | ===> Failed to do part validation in remote VPL, using local part validation only - Failed to authenticate 2023-11-01 17:11:20.384 | INFO | ProcessPrep | default task-7 | BOMValidation | ===> Finished local bom validation
Sample 2: 2023-11-01 17:11:19.846 | ERROR | ProcessPrep | default task-7 | M2MTokenSource | ===> Failed to get token to access library 2023-11-01 17:11:19.846 | INFO | ProcessPrep | default task-7 | M2MTokenSource | ===> Start authenticating <YOUR MAC ADDRESS> 2023-11-01 17:11:20.069 | ERROR | ProcessPrep | default task-7 | M2MTokenSource | ===> Failed to get user manager M2M token, unsupported <YOUR MAC ADDRESS> - Not Acceptable 2023-11-01 17:11:20.069 | ERROR | ProcessPrep | default task-7 | M2MTokenSource | ===> Failed to parse M2M token 2023-11-01 17:11:20.070 | ERROR | ProcessPrep | default task-7 | M2MTokenSource | ===> com.valor.vpl.ws.client.MacAddressException: <YOUR MAC ADDRESS>