Simcenter Testing Solutions Simcenter Testlab: RLM License Server 15.1 Installation and Setup

Simcenter Testlab: RLM License Server 15.1.0 Installation and Setup

Article Contents:
1. Setting up the RLM License Server
1.1 Installing the RLM License Server
1.2 Setting up the login credentials
2. Dongle troubleshooting: Installing the Sentinel HASP LDK dongle driver
2.1 Installing from the provider's website
2.2 Installing from the License Server files
3. Setting up the license files

1. Setting Up the RLM License Server


Video: Simcenter Testlab RLM License Server Installation

This article explains how to install the Simcenter Testlab RLM 15.1.0 License server and set up the license file.

Before or after the license server is installed, use the following articles to install Simcenter Testlab:

• Simcenter Testlab 2306: Download and Install Instructions
• Simcenter Testlab 2206 - 2206.0002: Download and Install Instructions
• Simcenter Testlab 2021: Download and Install Instructions
• Simcenter Testlab 2019: Download and Installation Instructions

1.1 Installing the RLM License Server

The Simcenter Testlab RLM 15.1.0 License server is installed from the main Testlab installation menu.

Click on the option called “Install RLM License server” to begin the installation. 
 
Click "Next" on the first pop up window to begin the installation.
 
Click “Next” through the installation to choose all default settings.

You will reach a window asking if you want to install a dongle driver.

• If you are using a Flex LM 9- or 10- type dongle, check the box that says "Install FlexID dongle driver." Run the installation.
• If you are using a license locked to an RLM dongle, check the box that says “Install Sentinel LDK and Sentinel HASP run-time environment” and run the installation.

Click “Next” through the rest of the installation to choose all default settings.

Click "Install," and then click "Finish" once the server installation is complete.  Note that the login credentials must be set up within 10 minutes for the RLM server to function.
 
1.2 Setting Up the Login Credentials

As of version 15.1.0, the RLM License Server requires the administrator login credentials to be set up; for more details, please refer to the article RLM 15.1 delivered with Simcenter Testlab 2306 : No licenses available if admin password has been left empty or equal to "admin".

To set up the credentials for the first time, log into the RLM licensing service by either locating the "RLM Server Info" link in the Start Menu under the "Simcenter RLM 15.1.0 License server" folder, or by opening a browser and going to http://localhost@5054.
  Enter the username as "admin" and leave the password field empty, then click the "LOGIN" button.
  Click "Change Password" near the bottom of the left-hand side column of buttons.
  Create a valid password - the new password must be neither the word "admin" nor an empty field.  Click the "CHANGE PASSWORD" button for the change to be saved.
 
2. Dongle troubleshooting: Installing the Sentinel HASP LDK dongle driver

If you are having licensing issues after you have completed the previous steps, the first step is to reboot the computer. If the issue persists and you are using an RLM dongle, there are two options to fix this: to reinstall the latest dongle driver from the supplier's site, or to reinstall the dongle driver included in the License Server's installation files.  For more information and troubleshooting steps, or for FlexLM dongle driver installation, please first refer to the article Which dongle driver should I install for my dongle? How can I check if the dongle is working?

2.1 Installing from the provider's website

To ensure the most recent version of the RLM dongle driver, download it from the Gemalto (Thales) website.  Open a web browser and search for "Drivers and Runtime Gemalto," then click on the link to Drivers & Runtime Packages of the Gemalto Support Portal.
 
In the Gemalto (Thales) Support Portal, search for "HASP LDK Windows GUI Runtime" and select the current version of the Sentinel HASP/LDK Windows GUI Runtime Installer.
 
Click on the hyperlink to download the dongle driver.
 
Accept the license agreement, and the file will begin to download. Once the file downloads, browse to it in Windows File Explorer. Right click on the zip folder that says Sentinel LDK run time setup and extract it. Open the extracted folder and right click on the executable file named HASPUserSetup to run as administrator.
 
2.2 Installing from the License Server files

To use the dongle driver installer included with the License Server installation, open Windows File Explorer and go to C:\Program Files\Simcenter\RLM 15.1.0 License Server\Licensing\Drivers. Open the folder Sentinel LDK Run time setup. Right click on the executable file named HASPUserSetup, and run as administrator.
 
3. Setting up the license files

Once the RLM license server is installed, as well as the dongle driver if necessary, you can set up your license.

You must have an updated license file for the software version you are using. If you need an updated license file, contact the Siemens Support Center with your sold-to and your request.

If you are using a dongle, server, or PC, make sure you have all the corresponding license files.

Once you have these license files, place them in the license folder.
The default location for this is C:\ProgramData\lms\licensing.
 
Copy the license file or license files to that location.  Any time you have new or updated license files, you must put them in this location.

Go to C:\Program Files\Simcenter\RLM 15.1.0 License Server\Licensing\Bin and run the reread_localhost.bat file. The pop-up window should give the message “Reread command successfully sent to RLM server,” followed by your host name.
 
You should be able to start Simcenter Testlab with no problems.  Specify the license server as localhost or 5053@localhost when starting Testlab.

If you run into problems during this process, please contact Siemens Support Center office at the appropriate phone number listed on Siemens Support Center Website and have your sold-to ready. For example, the phone number for North America is 1-800-955-0000.

Other Simcenter Testlab Installation Resources:

• Index of Testing Knowledge Articles
• RLM 15.1 delivered with Simcenter Testlab 2306 : No licenses available if admin password has been left empty or equal to "admin"
• Which dongle driver should I install for my dongle? How can I check if the dongle is working?
• Simcenter Testlab 2306: Download and Install Instructions
• Simcenter Testlab 2206 - 2206.0002: Download and Install Instructions
• Simcenter Testlab 2206: Setting Up the Help or Manual Documentation Server
• Simcenter Testlab: RLM License Server 13.0.0 Installation and Setup
• How do I know what type of dongle I have for my Simcenter Testlab licenses? Are they compatible with all Testlab releases?
• Hardware key (dongle) Troubleshooting Procedure
• Simcenter Testlab: Webkey Account Creation