Valor Parts Library VPL remote connection issue when using a dongle/hardware key as the hostid

Manufacturing Systems Solutions Licensing


If using a dongle/hardware key to provide a hostid for the license, please note that there is a VPL remote connection issue. This problem will occur after the VPL contract is renewed.


To avoid this connection problem, please switch to using a MAC address as the hostid in the license file. This can be initiated by opening a ticket in Support Center, requesting the change to using a MAC address hostid.

To find the license server MAC address on Windows, please follow these instructions:

On Windows, click the Start Menu, type cmd and press Enter. Look for the Physical Address in the Ethernet Adapter section of the information returned (your information may vary):

C:\> ipconfig -all
(The C refers to your main directory. If you are on a network, another letter may indicate your main directory. Just enter ipconfig -all after the :\>)

Ethernet adapter Local Area Connection:
DNS Suffix. . . . . . :
Description . . . . . : Intel(R) PRO/100
Physical Address. . . : 00-C0-A8-F1-79-8F <-- This returned value is the Host ID
DHCP Enabled. . . . . : Yes
Autoconf Enabled. . . : Yes
IP Address. . . . . . :
Subnet Mask . . . . . :
The Host ID is the Physical Address, without dashes (e.g. 00C0A8F1798F)

KB Article ID# KB000112435_EN_US



Associated Components

Valor Parts Library (VPL)