Simcenter Testing Solutions Simcenter Testlab: RLM License Server 13.0.0 Installation and Setup
2023-05-08T13:10:00.000-0400
Simcenter Testlab
Summary
This article walks through installation of the RLM 13.0.0 License Server.
Details
Simcenter Testlab: RLM License Server 13.0.0 Installation and Setup
Article Contents:
1. Installing the RLM License Server
2. Dongle troubleshooting: Installing the Sentinel HASP LDK dongle driver
2.1 Installing from the License Server files
2.2 Installing from the provider's website
3. Setting up the license files
1. Installing the RLM License Server
Video: Simcenter Testlab RLM License Server Installation
This article explains how to install the Simcenter Testlab RLM 13.0.0 License server and set up the license file.
Before or after the license server is installed, use the following articles to install Simcenter Testlab:
Click on the option called “Install RLM License server” to begin the installation.
Click "Next" on the first pop up window to begin the installation.
Click “Next” through the installation to choose all default settings.
You will reach a window asking if you want to install a dongle driver.
Click “Next” through the rest of the installation to choose all default settings.
Click "Install," and then click "Finish" once the server installation is complete.
2. Dongle troubleshooting: Installing the Sentinel HASP LDK dongle driver
If you are having licensing issues after you have completed the previous steps, the first step is to reboot the computer. If the issue persists and you are using a dongle, there are two options to fix this.
2.1 Installing from the License Server files
Open Windows File Explorer and go to C:\Program Files (x86)\Simcenter\RLM 13.0.0 License Server\Licensing\Drivers. Open the folder Sentinel LDK Run time setup. Right click on the executable file named HASPUserSetup, and run as administrator.
2.2 Installing from the provider's website
The other option to install the RLM dongle driver is to download it from the website. Open a web browser and search for "Drivers and Runtime Gemalto." Click on the link to Drivers & Runtime Packages of the Gemalto Support Portal.
In the Gemalto (Thales) Support Portal, search for "HASP LDK Windows GUI Runtime" and select the current version of the Sentinel HASP/LDK Windows GUI Runtime Installer.
Click on the hyperlink to download the dongle driver.
Accept the license agreement, and the file will begin to download. Once the file downloads, browse to it in Windows File Explorer. Right click on the zip folder that says Sentinel LDK run time setup and extract it. Open the extracted folder and right click on the executable file named HASPUserSetup to run as administrator.
3. Setting up the license files
Once the RLM license server is installed, as well as the dongle driver if necessary, you can set up your license.
You must have an updated license file for the software version you are using. If you need an updated license file, contact the Siemens Support Center with your sold-to and your request.
If you are using a dongle, server, or PC, make sure you have all the corresponding license files.
Once you have these license files, place them in the license folder.
The default location for this is C:\ProgramData\lms\licensing.
Copy the license file or license files to that location. Any time you have new or updated license files, you must put them in this location.
Go to C:\Program Files (x86)\Simcenter\RLM 13.0.0 License Server\Licensing\Bin and run the reread_localhost.bat file. The pop-up window should give the message “Reread command successfully sent to RLM server,” followed by your host name.
You should be able to start Simcenter Testlab with no problems.
If you run into problems during this process, please contact Siemens Support Center office at the appropriate phone number listed on Siemens Support Center Website and have your sold-to ready. For example, the phone number for North America is 1-800-955-0000.
Other Simcenter Testlab Installation Resources:
Article Contents:
1. Installing the RLM License Server
2. Dongle troubleshooting: Installing the Sentinel HASP LDK dongle driver
2.1 Installing from the License Server files
2.2 Installing from the provider's website
3. Setting up the license files
1. Installing the RLM License Server
Video: Simcenter Testlab RLM License Server Installation
This article explains how to install the Simcenter Testlab RLM 13.0.0 License server and set up the license file.
Before or after the license server is installed, use the following articles to install Simcenter Testlab:
- Simcenter Testlab 2206 - 2206.0002: Download and Install Instructions
- Simcenter Testlab 2021: Download and Install Instructions
- Simcenter Testlab 2019: Download and Installation Instructions
Click on the option called “Install RLM License server” to begin the installation.
Click "Next" on the first pop up window to begin the installation.
Click “Next” through the installation to choose all default settings.
You will reach a window asking if you want to install a dongle driver.
- If you are using a Flex LM 9- or 10- type dongle, check the box that says "Install FlexID dongle driver." Run the installation.
- If you are using a license locked to an RLM dongle, check the box that says “Install Sentinel LDK and Sentinel HASP run-time environment” and run the installation.
Click “Next” through the rest of the installation to choose all default settings.
Click "Install," and then click "Finish" once the server installation is complete.
2. Dongle troubleshooting: Installing the Sentinel HASP LDK dongle driver
If you are having licensing issues after you have completed the previous steps, the first step is to reboot the computer. If the issue persists and you are using a dongle, there are two options to fix this.
2.1 Installing from the License Server files
Open Windows File Explorer and go to C:\Program Files (x86)\Simcenter\RLM 13.0.0 License Server\Licensing\Drivers. Open the folder Sentinel LDK Run time setup. Right click on the executable file named HASPUserSetup, and run as administrator.
2.2 Installing from the provider's website
The other option to install the RLM dongle driver is to download it from the website. Open a web browser and search for "Drivers and Runtime Gemalto." Click on the link to Drivers & Runtime Packages of the Gemalto Support Portal.
In the Gemalto (Thales) Support Portal, search for "HASP LDK Windows GUI Runtime" and select the current version of the Sentinel HASP/LDK Windows GUI Runtime Installer.
Click on the hyperlink to download the dongle driver.
Accept the license agreement, and the file will begin to download. Once the file downloads, browse to it in Windows File Explorer. Right click on the zip folder that says Sentinel LDK run time setup and extract it. Open the extracted folder and right click on the executable file named HASPUserSetup to run as administrator.
3. Setting up the license files
Once the RLM license server is installed, as well as the dongle driver if necessary, you can set up your license.
You must have an updated license file for the software version you are using. If you need an updated license file, contact the Siemens Support Center with your sold-to and your request.
If you are using a dongle, server, or PC, make sure you have all the corresponding license files.
Once you have these license files, place them in the license folder.
The default location for this is C:\ProgramData\lms\licensing.
Copy the license file or license files to that location. Any time you have new or updated license files, you must put them in this location.
Go to C:\Program Files (x86)\Simcenter\RLM 13.0.0 License Server\Licensing\Bin and run the reread_localhost.bat file. The pop-up window should give the message “Reread command successfully sent to RLM server,” followed by your host name.
You should be able to start Simcenter Testlab with no problems.
If you run into problems during this process, please contact Siemens Support Center office at the appropriate phone number listed on Siemens Support Center Website and have your sold-to ready. For example, the phone number for North America is 1-800-955-0000.
Other Simcenter Testlab Installation Resources:
- Index of Testing Knowledge Articles
- Simcenter Testlab 2206 - 2206.0002: Download and Install Instructions
- Simcenter Testlab 2206: Setting Up the Help or Manual Documentation Server
- Simcenter Testlab: RLM License Server 13.0.0 Installation and Setup
- How do I know what type of dongle I have for my Simcenter Testlab licenses? Are they compatible with all Testlab releases?
- Which dongle driver should I install for my dongle? How can I check if the dongle is working?
- Hardware key (dongle) Troubleshooting Procedure
- Simcenter Testlab: Webkey Account Creation
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