Siemens Xcelerator Academy Unable to access course in Siemens Xcelerator Academy || Error "Not Found"

2023-10-02T17:35:28.000-0400
Siemens Xcelerator Academy Marketing

Summary

This article explains the cause and steps to rectify the issue accessing the courses in Siemens Xcelerator Academy with error "Not Found"


Details

Issue: User is unable to launch courses in Siemens Xcelerator Academy with following error displayed "Not Found"
image.png

Cause: User configured in Siemens Xcelerator Academy has an apostrophe in the name (First name/Last name)

Solution: Check for the apostrophe in 
the name (First name/Last name) and remove it.

Request your corporate administrator to help you in removing the apostrophe
from your name. 

For any further assistance, please open a support case under Siemens Xcelerator Academy product in Support center.

KB Article ID# KB000111705_EN_US

Contents

SummaryDetails

Associated Components

Siemens Xcelerator Academy