How to request a new admin addition for Teamcenter Share
This article explains the steps as how customers can request to add a new admin for Teamcenter Share
Request the account (Enterprise Cloud Account) administrator of your organization to add the proposed new admin in the admin section of admin console. The instructions to add a new admin is available in the in- app help section of Xcelererator Admin console.
If you are unsure who is the account (ECA) administrator, you may contact support with the Sold To and ECA number details.
If the account (ECA) administrator is not available (moved out of the current organization) or cannot access admin console (email Id has changed) etc., create a support case with below details
Sold To details
Current admin email
proposed new admin's email
Specify the reason why the current admin is unable to add new admin.
Note: It's highly recommended that you should first request your account (ECA) admin for any add/update admin request in Teamcenter Share. If that's not possible, please create a support case.