Teamcenter Share How to request a new admin addition for Teamcenter Share

2024-02-20T15:17:07.000-0500
Share Functions

Summary

This article explains the steps as how customers can request to add a new admin for Teamcenter Share


Details

 
  • Request the account (Enterprise Cloud Account) administrator of your organization to add the proposed new admin in the admin section of admin console. The instructions to add a new admin is available in the in- app help section of Siemens Xcelererator Admin console.
 
  • If you are unsure who is the account (ECA) administrator, you may contact support with the Sold To and ECA number details.
 
  • If the account (ECA) administrator is not available (moved out of the current organization) or cannot access admin console (email Id has changed)  etc., create a support case with below details
    • Sold To details
    • Current admin email
    • proposed new admin's email
    • Specify the reason why the current admin is unable to add new admin.
 
Note: It's highly recommended that you should first request your account (ECA) admin for any add/update admin request in Teamcenter Share. If that's not possible, please create a support case.
 

KB Article ID# KB000073592_EN_US

Contents

SummaryDetails

Associated Components

Siemens Xcelerator Admin Console