XCargo Excel launches with error message: "Some  components of XCargo don't support..." 

2023-04-18T06:56:00.000-0400
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Summary


Details

Excel launches with error message: "Some 
components of XCargo don't support..." 

Problem: 

When starting Excel with XCargo installed, the following error message is displayed:

image.png

Reason: 

Problem is a new feature in Office that tries to support the use of multiple screens with different DPI.  

 

Solution: 

Disable feature  

1. Go to File --> Options --> General
image.png
2. In the User Interface Options area, select Optimize for compatibility under When using multiple displays
3. Confirm with OK
4. In the User Interface Options area, select Optimize for compatibility under When using multiple displays
5. Confirm with OK.






 

KB Article ID# KB000069332_EN_US

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