How to generate the connector logs from advanced logging
In this articles, we can see how to generate the connector logs from advanced logging.
Steps to get the diagnostic logs from Advanced Logging for connector.
1. Right-click the Connector application in the notification area of your computer. 2. Select Help→Advanced Logging. 3. Repeat the scenario that caused the incident or problem. 4. Right-click the Connector application in the notification area of your computer and select Help→Diagnostics Logs. 5. Click OK. A zip file that contains all the log files is saved at this location: %appdata%\Roaming\Siemens\Connector\DiagnosticLogs. Share this zip file with the Customer Support when you create an Incident Report (IR) or Problem Report (PR). Note: It is recommended to disable the Advanced Logging after you generate the required log files.