Simcenter Cloud HPC Getting started with Simcenter Cloud HPC

Simcenter Cloud HPC


The in-app self-service in Simcenter Cloud HPC is there to answer your questions about basic functionality. This article shows how you can find answers to specific questions.


To access the in-app self-service, click the question mark near the bottom left.

Enter your question in the box and click the search button.

Examples of topics covered in the in-app self-service include the following:
  • How to access Simcenter Cloud HPC from the Simcenter STAR-CCM+ user interface
  • Details about secure data transmission and storage
  • What you can do in your application
  • How long credits are valid
  • How to pay for additional credits
  • What happens when you run out of credits
  • What cluster types are available
  • How to run a simulation
  • What the requirements are for a simulation file
  • What the job status are and what they mean
  • How to monitor a job
  • How to stop and save a job
  • How to cancel a job submission
  • How to abort a job
  • How to delete a job
  • How to view completed jobs
  • How to download the output files for a completed job
  • Where to see jobs submitted in the past
  • Where you can see output files

KB Article ID# KB000050014_EN_US



Associated Components

Cloud HPC