Teamcenter Share “Setup Failed” error when installing Siemens Connector

Summary

When attempting to install Siemens Connector (i.e. SiemensConnector.1.41.000.0.exe) an error occurs. The log file linked to the error message references the following event; - Error 0x80070666: Cannot install a product when a newer version is installed. The Connector installation prohibits installing an earlier version while a newer version is installed.

Details

When attempting to install Siemens Connector (i.e. SiemensConnector.1.41.000.0.exe) the following error occurs


Although other version of the Connector software may be available, Siemens recommends to always use the latest version of the Connector software.
If you need a previous version installed;

1. Uninstall the currently installed version
2. Restart the Siemens Connector installation.

If you have any questions or issues not addressed by this article, please work with the Support Engineer assigned to your Support Case – or if you have not yet reached out to our Technical Support team you can do so via Siemens Software Support Center: Open a Support Case.